The model
How Anu works with your practice
Anu is contracted RN capacity working inside your practice's workflow. The practice keeps the patient relationship, the clinical decision-making and the applicable billing. Anu takes on the ongoing coordination work that rarely fits into clinic hours.
Four steps
A model practices can start small and expand
Nothing here requires a practice to commit to a full program before seeing how the workflow behaves.
- 1Practice
Identify
The practice identifies appropriate patients according to its clinical workflow and applicable requirements.
- 2Anu
Coordinate
Anu provides contracted RN care-management support and patient outreach.
- 3Anu → Practice
Communicate
Important patient needs, concerns and changes are communicated back to the practice's clinical team.
- 4Together
Scale
Once the workflow is established, the practice can expand the program as appropriate.
The boundary
What stays with you, and what Anu takes on
This line is the point of the model. Anu adds capacity behind your practice; it does not step in front of the physician–patient relationship.
Stays with your practice
- The patient relationship
- All clinical decision-making
- Patient eligibility determinations
- Applicable billing and reimbursement
- Clinical oversight and final authority
- The care plan and any orders
communication
Anu takes on
- Scheduled patient outreach between visits
- Care-plan support and documentation support
- Medication reconciliation and education
- Monitoring, follow-up and care-gap identification
- Coordination with specialists and other providers
- Community resource coordination
Anu Health and Wellness provides contracted RN care-management support to physician practices. Services are provided within the RN's scope of practice and according to the policies, clinical workflows and applicable requirements of the contracting practice.
Integration
Fitting into how your practice already runs
- Where does Anu sit in the workflow?
- Behind your clinical team. The practice identifies the patients and sets the parameters; Anu does the contracted outreach and coordination and reports back into your process.
- What does the practice have to change?
- As little as possible. The starting point is how your practice already documents and communicates, not a platform you have to adopt.
- How does information come back?
- On an agreed cadence, plus immediate escalation for anything clinically urgent, by whatever route your practice already uses.
- What does the first month look like?
- A defined pilot group, an agreed outreach cadence, and a review at the end of it to decide what to adjust before anything expands.
Start here
Begin with a focused pilot
A defined group of patients, an agreed cadence, and a review before anything scales. That is a low-risk way to find out whether this works for your practice.
